GUEST WITH DISABILITIES
The Peak Tram and The Peak Tower is accessible to most visitors with disabilities including manual/electronic wheelchair users. Our staff are available and willing to offer assistance to wheelchair users.
The Peak Tram is designed with steps at the doors, and lifting platforms are not available due to the space constraint and steep platforms. All the Peak Tram operation staff are trained to offer assistance to wheelchair users. Ramps will be used to wheel the wheelchairs, with or without the users, onto the tramcar.
For manual wheelchairs which not wider than 26 inches / 66 cm are able to bring into the Peak Tram. For electronic wheelchairs, the total weight including wheelchair and user cannot over 300 pounds / 136 kg and the wheelchair cannot wider than 26 inches / 66 cm are able to bring into the Peak Tram. If the electronic wheelchair is over 300 pounds / 136 kg, you may consider borrowing our spare manual wheelchairs for usage, please contact our duty staff for further assistance. In addition, the lithium battery inside the electric wheelchair must be removed and hand carried by the passengers to ensure safety.
Public announcements for intermediate stations and the terminus are made inside the tram compartments. An announcement and buzzer sound is made upon doors closing. Handrails are installed on the Upper Terminus boarding platform and yellow markings are marked on the edges of all platforms. Special facilities such as ramps, special access gates, and elevators are available at the platforms, inside The Peak Tower and Sky Terrace 428.
For better arrangement, we strongly suggest wheelchair users to contact us at (852) 2522 0922 before arrival at the Peak Tram Lower Terminus. Upon your arrival, you may contact our duty staff for further assistance.